Jiecang Linear Motion won the iF DESIGN AWARD 2021
FAQ

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  • QWhat is the warranty period?
    A

    6 years for motor, 2 years for battery

  • QAre the motors silent?
    A

    From steel tube, spraying, motor, precision mold, precision injection, SMT, to assembly and testing, the entire process is in house and controlled by Jiecang.Strict control of each production step to ensure that all products meet the silent level standard.

  • QIs it possible to customise products?
    A

    We insist on providing ODM service over 20 years, insist on being a reliable partner for brands, with rich experience serving numerous of customized service and manufacturing for the world's leading brands

  • QWhat about the lead time?
    A

    30 days for regular products, 45 days for customised products

  • QHow to operate the motor?
    A

    Please refer to the download centre page for the operating instructions for each product

  • QWho are we?
    A

    (1)Founded in 2000, Jiecang has been exploring in linear motion field for 20 years with a series of products applying in smart office, medical care, smart home and intelligent industries;

    (2)HQ located in Xinchang, Zhejiang Province, and we have more than 240,000 square meters production facility in Xinchang, Ningbo, Michigan in US, Johore in Malaysia;

    (3)Currently we have more than 300 engineers working in Xinchang, Hangzhou, Taiwan R&D centers, and more than 600 patents have been applied;

    (4)Jiecang has taken the lead in drafting national standard of DC Linear Actuator Standards and Height Adjustable Desk Actuator Standards;

    (5)Up to now, the market value has reached RMB20 billion since it was listed on A-share main board in Shanghai Stock Exchange in 2018.

  • QWhat certifications does Jiecang have?
    A

    Jiecang has passed ISO9001, ISO14001, ISO/IEC27001 and other system certifications, and its products have passed UL, CE, ROHS, SAA, PSE, KC and other international certifications

  • QWhy Jiecang enters window covering drive industry
    A

    (1)Core competence spillover

    Window covering driver= motor + deceleration + electronic control

    Jiecang has accumulated 20 years in these three fields, and has mastered core technologies in the fields of motors, planetary gears and worm gears, motor control and feedback;


    (2)Client's needs
    Jiecang's linear actuators have been used in many aspects of smart homes, such as lifting tatami mats, TV lifts, island lifts, extended countertops, lifting wall cabinets, electric beds; customers need Jiecang to provide more motion control around smart homes system;


  • QAdvantages of Jiecang's entry into window coverings drive industry
    A

    (1) The only manufacturer of tubular motors from steel tubes

    (2) Integrated manufacturing: Motor, gearbox, precision mold, precision injection molding, powder coating, SMT,assembly and testing

    (3) Global production facility


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